Just Shutters Team

Chris Rocker founded Just Shutters in Bournemouth in 2006.

Chris says: ‘We live and work in Bournemouth and luckily we are only about half a mile from the sea. I spent most of my school years here but moved away to join the Royal Air Force. In June 2000 I was offered, and accepted, a directorship of an AIM-listed company based in Oxfordshire. Although this was some distance away, Bournemouth was the natural place to return to and offered so much more than where we had been living. I feel that this area offers so much to us that it is difficult to envisage living anywhere else!

‘In 2006 after having fallen in love with Plantation Shutters, a dream of starting a specialist company to meet the growing demand in the field was realised, Just Shutters was born. We have grown steadily and strongly over the past decade and now there is a Just Shutters franchisee covering over 150 towns and cities in the UK. I am passionate about what we offer, how we can provide the very best solution individually for all houses and with over 50% of our business coming from recommendations and additional orders I guess that our customers agree too.

‘The vision and inspiration for Just Shutters was, is, and will always be to offer a beautiful product at great value with the best levels of customer service possible. I am delighted that we have been able to consistently do this; one of my measures of success is the feedback we receive from customers via Checkatrade.com.’

John says “I started my furniture and kitchen making company when I was 28 in 1972. I haven’t made a load of money but have made thousands of people happy – employees and customers. I’ve got the satisfaction of influencing kitchen design all over the world and have had time to drive an old Hillman Hunter to Australia, indulge in an extraordinary artform, Pontjago.com and create a fascinating and unusual home for my family.

I’m passionate about marketing and believe that if it’s a considered purchase, as opposed to an impulse buy, something has to touch a person’s heart before they say YES. This applies whether it’s a house, a kitchen, shutters or an aircraft carrier and the route to the heart is via at least three of the five human senses. These are of course what we hear, what we see, what we smell, what we taste and what we touch.”

Sarah Clifford, our esteemed Sales Director, has brought a wealth of experience and a proven track record of success to the Just Shutters team since joining in 2016. Her seamless transition from running her own thriving business in Hertfordshire to becoming an integral part of the business support team speaks volumes of her adaptability and dedication.

Sarah’s journey with Just Shutters began as a satisfied customer herself. Impressed by the unparalleled quality of service and products offered by Just Shutters, she made the conscious decision to join forces with us, eager to contribute her expertise and enthusiasm to our mission.

Sarah’s exceptional ability to cultivate strong relationships with customers and colleagues alike has been instrumental in propelling our business forward and fostering a positive work environment.

As Sales Director, Sarah is at the forefront of Just Shutters’ mission to provide unparalleled quality and satisfaction to every customer.

Her leadership, coupled with her genuine passion for the brand, sets the standard for excellence within the company and inspires those around her and in the Just Shutters network to strive for greatness.

Her infectious smile and positive attitude illuminate every interaction, leaving a lasting impression on everyone she encounters.

Bringing her expertise from corporate, advertising and luxury hospitality, Livvy became an integral part of the Just Shutters family in 2016. Her journey with us has been marked by remarkable growth, reflecting her dedication and passion for our brand. With a keen eye for detail and marketing, Livvy seamlessly transitioned into her role as Marketing Manager in 2021.

Livvy’s infectious enthusiasm for our brand is palpable in her every interaction. She thrives on collaborating with our devoted and talented team, fostering an environment of innovation and excellence. With her personable demeanour, Livvy embodies the ethos of Just Shutters.

In her own words, Livvy expresses, “I am genuinely passionate about our brand, and I feel privileged to work alongside such a dedicated and talented team. Together, we are shaping the future of Just Shutters.”

Aneta joined Just Shutters at the beginning 2023. She brings invaluable experience to the team, having run her own service business for 15 years and also having previously worked as a Director and a Marketing Manager.

Aneta says ‘’I have always provided exemplary service for my customers by understanding people’s characters and needs. Bringing this forward enables me to offer the best service possible.

I am passionate about interior design and painting; I love everything that has artistic accents. Plantation Shutters, in addition to being functional, have a beauty that is so pleasing to the eye.

Working with such fantastic people here, I believe that together, as a team, we bring the best for Just Shutters’ customers and businesses.”

Karen joined Just Shutters in July 2023, after thirteen years of looking after a local construction company. We are delighted to have her on board.

Karen and her family relocated from Berkshire to Poole in 2006, an area she has grown to adore. She has three grown up children and together they enjoy long walks by the beach or in the stunning Dorset Countryside.

Karen says “she is thrilled to have joined Just Shutters as Administrative Manager, a company I feel offers an excellent product and first class customer service”.

Meet Lucy Waldron, our dedicated Business Support Manager. With a remarkable career spanning 16 years in the retail management sector, Lucy brought a wealth of experience and expertise to our team when she joined us in August 2020.

Lucy shares, “Just Shutters’ core family values and excellent reputation really attracted me to the company. I enjoy putting my customer service skills to good use, and I love being part of an amazing team that is truly passionate about our product.”

Lucy thrives on applying her exemplary customer service skills in new and innovative ways, finding fulfilment in being an integral part of a team that shares her unwavering passion for our products.

With Lucy at leading the Business Support team, Just Shutters continues to flourish, guided by her dedication, expertise, and unwavering commitment to excellence.

Charlotte joined Just Shutters in March 2021, after a 17 year career in retail where she put her excellent skills to use specialising in customer facing roles.

Charlotte says; “I am thoroughly enjoying my role as appointment setter for this lovely, friendly company and in helping our customers on their shutters journey.

In my spare time I am a busy mum of 3 lovely children. I’m lucky enough to live 5 minutes away from the beautiful Bournemouth beaches where I spend as much time as possible”.

Caroline Pearce joined our vibrant Just Shutters team in March 2024, bringing with her a rich tapestry of experience and expertise.
Caroline boasts a distinguished 15-year career in the retail sector, specialising in shutters, curtains, and blinds. Her in-depth knowledge of the industry, coupled with her background in retail buying, makes her an invaluable asset to our business support team.
Originally from Hertfordshire, Caroline made the move to Dorset in 2020, which she now calls home alongside her husband and four grown-up children.
A fashion graduate by education, Caroline pursued her passion for design and craftsmanship throughout her career. Notably, she excelled as an upholsterer, earning recognition as a finalist in the Young Furniture Maker’s Award. Her talent shone brightly as she showcased her work at the prestigious January Furniture Show in 2020.
With her wealth of experience and diverse skill set, Caroline brings a fresh perspective and boundless energy to our team. Her commitment to excellence and her passion for the industry make her a natural fit for Just Shutters.
We are thrilled to welcome Caroline to the Just Shutters family, and we look forward to the positive impact she will undoubtedly make as we continue to elevate our standards of service.

With over 60 years of combined experience, the Dorset team at Just Shutters is dedicated to providing an exceptional customer experience from start to finish. Renowned for their expertise, craftsmanship, and unwavering commitment to quality, they work tirelessly to make every home they touch even more beautiful.

Pictured here, from left to right, Ivan, Director; Kate, Director; Marcin, Director; Sarah, Director; Elizabeth, Sales Designer; Tom, Installations; Richard, Non-Executive; and Rachel, Installations Coordinator.

Known across Dorset for their superior service and dedication, the team consistently go above and beyond to create the perfect shutter solutions for each customer.

Andrew is based in Cornwall and started the Just Shutters Cornwall franchise in 2011 covering Devon and Cornwall. He has established a fantastic reputation and strong customer base.

Andrew says, “I enjoy running the Cornwall franchise and getting out and about all over Devon and Cornwall and meeting all my customers. I take great satisfaction in the pleasure my customers receive after each installation, which is a result of lots of hard work and attention to detail.

“It’s also great to know that a large part of my work comes from additional orders and customer recommendations to friends and family. It’s really enjoyable running your own business, as well as being part of a larger team in Just Shutters Ltd”.

David Stansbury is our Just Shutters Kent MD. He says, “I love to travel and experience different countries and cultures, probably as a result of my parents: Dad served abroad in the army then the government so we moved around.

“I was seven years old before we settled in Kent. I went to school and college in Tunbridge Wells and have spent the last 30 years in various engineering posts. In 1982, between jobs, I jumped on the Magic Bus at Kings Cross with my soon-to-be wife and travelled to Athens. Our journeys took us around the Greek islands and through many countries in Europe before we settled back in England. We decided that if we could survive three months abroad living in each other’s pockets, we may as well get married – so 30 years later here we are! We took up trekking in 2001 and completed treks up Mount Snowdon and Ben Nevis before conquering Kilimanjaro and Machu Picchu. I love to watch sport, especially football. I follow Chelsea, but Debbie, my wife, follows West Ham – so it can be interesting when these two meet! I have two great daughters who have given us four beautiful grandchildren whom we both spoil. When redundancy reared its head again in 2012, after much soul-searching and lots of research Just Shutters ticked all the boxes, and here I am!”

I love my family and spending time with them as a husband and father. I value community and am active in my local area due to my faith. I love working with wood and natural materials, crafting various things from spoons to baskets to tables. I enjoy the outdoors, camping and playing as much sport as possible!

Throughout my life I’ve worked with a variety of people from all walks of life and really enjoy people and their stories. Whilst I enjoy being part of a team, I am also able to work alone and have the motivation to do so.

I like to initiate and spark ideas, get hands-on and look for creative ways to make things happen. I’m optimistic and have an adventurous streak in life that helps to characterise how I operate. I really enjoy how shutters transform a space and enjoy the customer’s delight in the finished installation. Call Andy for the best shutters in the West Midlands.

Hayley and Terry Lancaster are a husband and wife team who have taken over the franchise in Essex.

Terry has been working as an electrician for 9 years and has previous history in sales roles.
Hayley works in Canary Wharf in the financial industry boasting strong administrative and organisational skills. Together as a team they bring the complete package.

Hayley and Terry are extremely enthusiastic and excited to take on the franchise for Just Shutters.
Hayley says: “Our friends had shutters fitted and we loved them so much we had them fitted to our house. They finish the look of a room, they’re classy and timeless.”

Shortly after falling in love with shutters themselves, Hayley and Terry saw the franchise opportunity and decided to grab it with both hands.

The design and installation skills that Terry poses from his current role and his enthusiasm for engaging with people will be key to ensuring the Just Shutters ethos will be continued. Hayley will provide the administrative support along with the Just Shutters showroom team.

“We are both extremely excited to start a new venture together, we can’t wait to get stuck in.”

My name is Heath Fraser and for the last 25 years I have been a very successful Manager for the pub/restaurant trade all over the UK.

I have recently been thinking about my future and realise that there is more to life than 100 hour weeks. I would love to spend a bit more time at home with my wife and 18 year old son and 15 year old daughter, watching him at rugby and her at ballet.

I live in the lovely village of Angmering and enjoy walks in the South Downs as well as along the surrounding beaches especially with our labradoodle family dog called Florence.

I am extremely excited about starting on my new adventure with Just Shutters, meeting new people and making new friends.

Simon Broadhurst spent the last 20 years working in media advertising sales in central London for companies such as ITV and Channel 4 but since starting a family just a few years ago, he has been looking for a change of career that would allow him more flexibility and one which would also satisfy his love for design and home improvement.

Simon says: I knew I wanted to start my own business so I looked into franchising as it provides a certain level of security.

My wife Georgina discovered Just Shutters and straight away I had a good feeling about the business which was backed up as soon as I met the highly professional and passionate team.

I know I will get an enormous sense of satisfaction from making the homes of Surrey look even more beautiful with the addition of quality shutters and I’m very excited to be part of the Just Shutters team.

If you are interested in becoming a Just Shutters franchisee, please see our dedicated franchise opportunity website.

James has had two long term careers before just shutters, the first was as the manager of Snappy Snaps (photography) in Guildford where he worked for nearly ten years. James helped build the business and had very strong customer relationships. Then in 2011 after a move to Oxfordshire he started working for our family business, a children’s nursery.

He gained his qualifications and became the manager, essentially running the business and gaining them a “good” from ofsted. He worked there until June 2018. It was very long hours and lots of pressure so he is looking forward to a new chapter and hopefully seeing a bit more of our children!

Charlotte trained as a beauty therapist in 2004 and worked at Cedar Therapy, a day spa in Oxfordshire. She became a senior therapist and then the manager until she was in a position to buy the business from her then boss. In 2009 she became the owner of the salon and in 2011 purchased another salon which became Cedar Therapy Chipping Norton. Charlotte ran the salons in a very hands on capacity until the couple’s oldest son William was born in 2013. Having sold the businesses in 2016 to have their second and third children son Artie and daughter Florrie, James and Charlotte talked about finding something to do together and when they came across just shutters they thought it could be perfect.

Charlotte says; ‘I love interiors and home improvements – property renovation is a big passion!! I knew James would be fantastic at the hands on part as he has a good eye for detail and is a bit of a perfectionist!’

Linda and Rob have lived and worked in Bristol and Gloucestershire all their lives, this is where they feel at home.

Rob says ‘We first met at school, married in 1996, we now have two lovely teenage daughters and a border collie called Tilly.’

‘For the past 25 years I have worked in the telecoms industry in quite demanding account management roles while Linda has been the rock of our family and has worked tirelessly in administrative roles. We both have a fondness for travel and taking our very energetic Tilly for long walks.’

In 2017 Rob was made redundant which gave him ‘a great opportunity to take stock, have a breather and look for a more fulfilling, creative way of life’.

After lots of discussions with Linda and exploring a number of ideas Just Shutters just ‘leapt off the screen’ and they both say ‘as soon as we saw it we knew, it just felt right. We met Simon and Chris and promptly decided to join.’

Paul was originally born in Belfast but moved to Yorkshire when he was 5. He joined Just Shutters because he has always enjoyed working in a public facing environment, plus with 25 years in the supermarket industry under his belt he is in great stead to understand business operations and customer service. He says ” being brought up in a family of tradesman has resulted in handy work being a passion of mine. I can’t wait to combine my skills from industry and my passion for being creative and hands on in new career”

Gareth Foulston, the proud owner of Just Shutters Wiltshire and Hampshire, brings over 20 years of expertise to his customers.

Before joining Just Shutters, he had a successful career in furniture and ran his own installation service business. With his hands-on practical skills and genuine love for working with people, Gareth delivers an exceptional level of knowledge and experience to homeowners in Wiltshire and Hampshire.

He says: “For me there was a great family feel about the business and I was impressed by their excellent service and reputation in the industry. Top that off with market leading products and you have the perfect solution in plantation shutters”.

Matthew MacSwiney is our Just Shutters Wessex MD, he says, “Just Shutters have an amazing product that looks great in your home and is of excellent quality, when I met Chris and the team, I loved the existing brand and knew I wanted to be part of it. I have run a business myself for over 5 years so I’m looking forward to a new challenge with Just Shutters Wessex and I can’t wait to get started.”

I’ve been married to Kirsty for 8 years and have 3 young boys under the age of 7 which is really good fun and crazy at times. I like most sports and I’m really enjoying my young boys starting to get involved in lots of different sports themselves.

Matthew’s background is in construction, he graduated with a Bachelor of Science degree in Construction management and went on to work as a senior site manager for a large multinational company for over 10 years. As a detail orientated person with a thorough understanding of working with all kinds of buildings, Matthew brings a strong skill set to Just Shutters Wessex.

Heather has always been passionate about marketing beautiful products that give pleasure to people and as such has spent the last thirty years in marketing brands within the consumer industries.

Heather said “I enjoy water-colour painting, gardening, and interior decorating, so after many years bouncing between the corporate world and marketing consulting I decided to combine my product passion and artistic eye by marketing and selling window solutions that are aesthetically appealing.
And what better way to do this than with plantation shutters!

After scouting the shutter market, I decided to invest in a franchise business with Just Shutters. Not only do Just Shutters sell the best affordable quality products, offering a lifetime product guarantee and design solutions that are unique, but the family culture throughout the organization resonated with my personal values.

So whether you are looking to install shutters in only one window or across your entire home, my team and I look forward to not only transforming your personal space but welcoming you into the Just Shutters family.”

With a background in sales within the home improvement industry and a discerning eye for design, Dan instantly knew that he could utilise his skills and experience to great effect when designing for his Just Shutters customers.

In his own words, Dan said, “From the moment I spoke with the Just Shutters team, I knew it was something I wanted to be a part of. Their ‘family’ approach, the support they offer, and the high levels of pride they have in what they do, all appealed to me.”

Keen on contributing to the aesthetic enhancement of the Cotswolds’ buildings, Dan is enthusiastic about introducing Just Shutters products to the area. Having resided in Cheltenham, Gloucestershire for the past 14 years, he cherishes a family life with his wonderful wife, Bernadette, and their three beautiful children.

Beyond his professional pursuits, Dan wears the hat of a family “taxi,” to his children. He also engages in sports, playing football and squash. Outside of these activities, Dan and his wife find joy in travel, dining out, and the occasional movie night.

Tony Skinner’s journey has been nothing short of dynamic and filled with diverse experiences. After completing his education in North London, he ventured into the world of construction, specialising in laboratory fit-outs. This role took him on a fascinating journey across the UK and abroad, with a notable highlight being his position as a project manager at the prestigious Francis Crick in London, the largest research facility project in the UK.

Over his impressive 46-year career, Tony took a transformative timeout to buy and renovate a farmhouse in France, showcasing his adventurous spirit, hands on skill and love for new experiences.

In his earlier years, football was Tony’s weekend passion until he gracefully transitioned to golf, thanks to his son’s introduction at the age of 9. Now a dedicated member of Royston Golf Club, Tony enjoys the challenge, although his son still maintains a competitive edge.

The turning point in Tony’s professional life came when his wife, Susanne, discovered the franchise expo in London while browsing her mobile. Intrigued and armed with tickets, they explored the expo, eventually stumbling upon the Just Shutters stand.

Tony said, “Chris and Sarah exuded warmth and enthusiasm; this captured my attention instantly. It became clear to me that Just Shutters was not just a product but a company that held the key to my future”.

As Tony embarks on his exciting journey as the MD of Just Shutters Cambridgeshire, his extensive experience, keen eye for detail and commitment to excellence ensures that his customers will receive unparalleled service and expertise.