Your Journey

From the very first moment the Just Shutters brand touches your life, whether that be our marketing, our website, our vans or our people, we want you to feel special. We care about giving you a genuinely exceptional experience from the first to the very last encounter.

Whether from us or any other company, you should expect to be treated with courtesy and greeted with an expert opinion, ready and willing to listen, help and advise. Just Shutters instil in every one of our people that entering your home it is a privilege; we take off our shoes, we vacuum after installations, we make sure that an invitation in to your home is treasured, and you are taken care of.

What does a customer journey look like?

Your journey with Just Shutters is unique, however a typical step by step could look like this: You call and order a brochure, or request an appointment online, we would then discuss with you appropriate times for one of our expert shutter designers to visit you in your home. You would talk to one of our lovely team who would be able to answer any questions you may have about length of appointment, what to expect and even give you an idea of pricing with the help of our online calculator.

What can I expect from the fitting team?

When your shutters are ready you will be given a call and an appointment will be made for fitting. The installation process is a breeze and we promise to leave your home more beautiful than we found it, from keeping disruption to a minimum, through to vacuuming up after ourselves, we will make sure you are delighted with our shutters and our people.

What aftercare can I expect?

When your shutters have been fitted you will not need to do anything, just sit back and enjoy the beautiful addition to your home, however, should there be any little niggles we are just a phone call or email away, our team are on hand to take your questions or solve any issues and you can rest assured your shutters are lifetime guaranteed so however long you own your home with your shutters we are there for you if you need us. However the occasional dust with an ostrich feather is really all you should ever need to maintain your shutters as perfect as the day they were fitted!

So to talk your first steps on your journey with Just Shutters call us on 0345 894 0700 or book your appointment or request your brochure from the tabs below.